Quality commitment
The relationship with customers, the search for their satisfaction and their trust are part of the culture of Bouma society. This is reflected in particular by the level of technical equipment in manufacturing and control or by the CAPM information system.
These challenges are based on an eminently collective value: maintaining our customers trust at the highest level by fully satisfying their requirements while increasing the commitment of everyone within the company.
Our quality policy therefore remains oriented towards strengthening our organization and the daily involvement of all.
The values of ISO 9001 and EN 9100 certifications , understanding of internal/external issues and choice of actions to take in response to the identified issues, continuous improvement of our organization and customer satisfaction with the production of our components/equipment and our repairs of aeronautical tools, help us in this process.
They also ensure that legal and regulatory requirements relating to our activity are taken into account .
The quality system is based on four processes:
company management
quality supports
industrialization
realization
Compliance with their methods makes it possible to achieve the following goals : ensure efficient scheduling in order to always meet deadlines, optimize the profitability of our manufacturing thanks to self-checks (series and tools), guarantee the traceability of our aeronautical manufacturing, demonstrate a level of expertise both in the creation of assemblies and in the repair of tools, ensuring the economic stability of the company.
The effectiveness of the Bouma company is monitored by various indicators linked to our performance: compliance with deadlines, analysis of non-conformities , etc. The “DOPE” strategic analysis and the management review provide a periodic framework for ruling on our performance and decide on structuring actions to increase it. These actions are identified in DOPE 7 and planned in DOPE 8 which serves as our strategic master plan.
For 2024/2025,
the external and internal challenges of the Bouma company are as follows:
Supporting the growth of our clients
Develop a non-aeronautical customer base
Train the new generation
Monitor and guide our suppliers
Expand our production area